Pregame Time Gummies Refund Policy | Adept Supply LLC

Refund Policy

Effective date: October 22, 2025

Thank you for shopping with Pregame Time™ Gummies, a brand owned and distributed by Adept Supply LLC. We want you to enjoy every purchase with confidence. Please review our refund policy carefully.

1) Eligibility for Refunds

Refunds are available only for unopened and unused packages of Pregame Time Gummies. For health and safety reasons, opened or partially used items cannot be returned or refunded.

2) Return Process

  • Email our support team at [email protected] with your order number and the reason for your return.
  • Once approved, you’ll receive return instructions and a mailing address.
  • Returned products must be securely packaged to prevent damage during shipping.

3) Return Shipping

Return shipping costs are the responsibility of the buyer. Shipping fees paid at checkout are non-refundable unless the return is due to an error on our part (e.g., wrong item shipped).

4) Refund Timeline

Once your return is received and inspected, we’ll notify you of the refund approval status. Approved refunds are processed to your original payment method within 5–10 business days, depending on your bank or card provider.

5) Non-Refundable Items

  • Opened or partially used products
  • Gift cards or promotional items
  • Samples or free gifts

6) Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 7 days of delivery at [email protected] with photos and your order number. We’ll promptly arrange a replacement or refund at no additional cost.

7) Exchanges

We do not currently offer direct exchanges. To replace a product, please initiate a refund for the unopened item and place a new order.

8) Contact Information

  • Email: [email protected]
  • Mail: Adept Supply LLC, 4938 93rd Lane N, Minneapolis, MN 55443

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